1. Introduction

This Cookie Policy explains how SANTAI Travel Ltd (“we”, “us”, or “our”) uses cookies and similar technologies on our website www.santaitravel.com.

We use cookies to improve your browsing experience, analyse site traffic, and ensure our website functions effectively. This policy should be read alongside our Privacy Policy.

2. What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They help the site recognise your device and store information about your preferences or actions.

Cookies can be:

• Session cookies – temporary cookies that are deleted when you close your browser.

• Persistent cookies – remain on your device until they expire or are deleted.

3. Types of Cookies We Use

a. Essential Cookies

These cookies are necessary for the website to function properly (e.g. page navigation, security, and access to secure areas). The website cannot function correctly without them.

b. Performance & Analytics Cookies

We may use tools such as Google Analytics to understand how visitors interact with our website – for example, which pages are most popular. This information helps us improve our site.

c. Functional Cookies

These cookies remember your preferences (such as language or region) and enhance the personalisation of your experience on our site.

d. Third-Party Cookies

Some cookies may be placed by third-party services (e.g. Google, social media platforms, or embedded booking tools) that appear on our site. These providers have their own privacy and cookie policies.

4. Managing Cookies

When you first visit our website, you will see a cookie banner allowing you to accept or decline non-essential cookies. You can change your preferences at any time by adjusting your browser settings or using our cookie consent tool (if implemented).

You can usually find these settings under:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data

• Safari: Preferences → Privacy → Manage Website Data

• Microsoft Edge: Settings → Cookies and site permissions

• Firefox: Options → Privacy & Security

Please note that disabling some cookies may affect how our website functions.

5. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our practices. The “Last updated” date will always show the latest version.

6. Contact Us

If you have any questions about our use of cookies, please contact:

SANTAI Travel Ltd
The Coach House, 2 Maida Avenue, London, W2 1TF, United Kingdom
✉️ info@santaitravel.com